Healthcare Client Services Manager - Remote

Overview

The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best-in-class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals.

In Short

• Lead a high performing team to provide high quality services focused on exceeding the expectations of clients.
• Set clear performance standards and goals for the team.
• Provide leadership and coaching to direct reports.
• Establish regular communications with direct reports.
• Complete performance management processes.
• Showcase an extremely high level of understanding of the client organization.
• Partner with internal teams and client leaders for successful implementation.
• Develop recruiting metrics and analytics.
• Manage programs, events, and campaigns to build candidate pipeline.
• Drive the team to develop comprehensive hiring strategies.

Requirements

• Prior experience in a results-oriented TA role in talent acquisition or human resources.
• Experience coaching peers or managing a team.
• Candidates must be located in PST.
• Prior experience with 5+ years of healthcare experience required.
• Exposure to various recruitment technologies.
• Strong proficiency in Microsoft Office Suite.
• Bachelor’s degree in business, management, human resources, or related field preferred.

Benefits

• Opportunity to work with industry’s smartest people.
• Ownership of your success.
• Inclusive environment that encourages collaboration and learning.
• Confidentiality according to EEO guidelines.