Bank Partnerships, Strategy & Operations Manager - Remote

Overview

As the Strategy & Operations Manager for the Bank Partnerships team, you will play a critical role in shaping Chime’s strategic and operational model with our bank partners. Your role will focus on primary areas – scaling operational excellence across our bank engagement model and supporting the development of bank partner strategy.

In Short

• Assist the Head of Bank Partnerships to manage the engagement model with Chime’s partner banks.
• Oversee the operating cadence with our partner banks.
• Redesign key operational processes for efficiency.
• Serve as a liaison between the Bank Partnerships team and bank stakeholders.
• Track and manage key bank KPIs and financial metrics.
• Shape the future of Chime’s Bank Partnership model.
• Support contract negotiations and deal structure.
• Create and maintain good working relationships with stakeholders.

Requirements

• 2-5 years of experience in strategy consulting, preferably in financial services or Fintech.
• Exceptional project management and organizational skills.
• Strong communication and interpersonal skills.
• Experience in creating and refining internal operating rhythms.
• Ability to work autonomously and as part of a team.
• Comfortable dealing with ambiguity and uncertainty.

Benefits

• Hybrid work policy with in-office and remote options.
• Backup child, elder, and pet care benefits.
• Competitive salary based on experience.
• 401k match and comprehensive benefits.
• Generous vacation policy and paid days off.
• Annual wellness stipend.
• Paid parental leave for birthing and non-birthing parents.
• Access to family planning tools with reimbursement options.
• Engaging in-person and virtual team events.
• Opportunity to join a leading FinTech team.