Remote Otter LogoRemoteOtter

Strategy & Operations Manager - Remote

Posted 1 week ago
Sales / Business
Full Time
USA
$114,000 - $135,000/year

Overview

This role can be performed remotely anywhere within the United States. As a Strategy & Operations Manager, you will report to the Manager of Strategy & Operations and play a key role in driving strategic planning, process improvements, and identifying growth opportunities.

In Short

  • Conduct & synthesize deep-dive analysis into market opportunities, customer data, and sales trends to provide strategic recommendations, influencing decision-making across teams.
  • Support our strategic planning efforts, including revenue, sales pipeline, headcount allocation, and territory planning.
  • Develop robust forecasting and reporting frameworks to track key performance metrics.
  • Collaborate with leadership and stakeholders to drive cross-functional initiatives.
  • Evaluate and refine operational processes to drive team efficiency.

Requirements

  • 2+ years of experience in Strategy, Business Operations, or a related field (consulting, strategic planning, analytics, or revenue/sales operations preferred), preferably with a pre-sales focus.
  • Proven ability to analyze and present data, build reports, and drive strategic recommendations.
  • Experience identifying and implementing operational process improvements and scaling business practices.
  • Familiarity with tools such as Salesforce, SQL, Looker, BigQuery, and Excel/Google Sheets.
  • Experience influencing and collaborating with C-suite and VP-level executives.

Benefits

  • Autonomy and flexibility with a remote-first work environment and flexible paid time off.
  • Sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
  • Professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.
  • Monthly productivity stipend and reimbursement for home office setup.
  • Connect with fellow Fullstorians through Employee Resource Group events and team off-sites.
  • Paid parental leave to balance family needs without added stress.
  • Global fertility and family building benefits.
  • Bereavement leave and miscarriage/pregnancy loss leave.
Fullstory logo

Fullstory

Fullstory is a pioneering company dedicated to enhancing the digital experience by empowering technology leaders with actionable behavioral data. Their patented technology transforms every digital visit into valuable insights, enabling enterprises to better understand customer sentiment and intentions. This understanding helps businesses create personalized experiences that drive conversion, loyalty, and revenue. Headquartered in Atlanta, USA, Fullstory operates with regional teams across North America, EMEA, and APAC, fostering a remote-first work environment that emphasizes autonomy, flexibility, and professional development for its employees.

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