Director, Financial Operations (Billing, Collections, Cash Management) - Remote

Overview

The Director of Financial Operations will manage cash management functions including customer credit, billing, cash applications, and collections. This position is an integral part of the Finance Operations team that closely works with Sales, Sales Operations, and Business Operations teams to protect the company’s financial health through accurate accounting and optimized cash operations.

In Short

• Manage all aspects of the billing, credit, cash application, and collections department
• Provide coaching, guidance, and monitoring to ensure performance targets are met
• Develop and implement strategies for managing customer accounts
• Drive the organization’s cash, collections, and billing accuracy responsibilities
• Analyze billing and payment data to identify trends and areas for improvement
• Provide monthly analytics to leadership for strategic decision making
• Work cross-functionally to ensure timely and accurate billing and collections processes
• Ensure compliance with applicable laws and regulations
• Prepare documentation for annual audit requests
• Develop and implement new policies and procedures as appropriate

Requirements

• Larger company training ($200m+) at minimum
• BS Degree preferred
• Experience managing and optimizing ERP systems
• 7+ years’ experience within tech, software, AI, growth companies
• 5+ years as a manager or team lead managing AR/Collections staff
• NetSuite system exposure required
• Effective time management skills and attention to detail
• Active Learning and Critical Thinking skills
• Strong management and leadership skills

Benefits

• Competitive salary
• 15% annual target bonus
• Remote work flexibility
• Opportunity to lead a dynamic team
• Engagement with cross-functional teams
• Professional development opportunities
• Work in an AI/Technology firm
• Impact on company’s financial health
• Collaborative work environment
• Comprehensive benefits package