Lead Membership Accounting Representative - Remote

Overview

The Lead Membership Accounting Representative plays a crucial role in coordinating workflow and supervising staff to ensure accurate payment allocation and account reconciliation for employer groups.

In Short

• Coordinate workflow and assist with supervision of unit staff.
• Handle escalated and complex membership accounting issues.
• Act as a Subject Matter Expert on departmental initiatives.
• Monitor daily processing and maintain eligibility databases.
• Prepare reports on departmental activities and auditing.
• Mentor and train new associates.
• Ensure departmental goals are communicated and met.
• Participate in establishing performance standards.
• Review and analyze audit discrepancies.
• Encourage collaboration among associates.

Requirements

• Associate’s Degree in Business or Health Care preferred.
• 4 years of membership accounting or related experience.
• Excellent leadership and communication skills.
• Proficiency in Excel and Microsoft PowerPoint.
• Ability to handle complex issues and provide guidance.

Benefits

• Competitive pay and health insurance.
• 401K and stock purchase plans.
• Tuition reimbursement and paid time off.
• Flexible work schedules including remote options.
• Comprehensive benefits package.