Referral and Scheduling Coordinator 1 - Remote

Overview

The Referral and Scheduling Coordinator 1 plays a vital role in scheduling and pre-registering patients for medical exams and procedures while ensuring effective communication with patients and healthcare providers.

In Short

• Schedule and pre-register patients for exams and procedures.
• Perform basic administrative and clerical tasks.
• Communicate preparation instructions to patients and providers.
• Work under close supervision within established guidelines.
• Engage with patients as part of the TB screening program.
• Utilize Microsoft Office applications effectively.
• Gather and relay important patient information.
• Maintain a high standard of professional communication.
• Support continuous improvement in consumer experiences.
• Occasional travel to Humana's offices for training may be required.

Requirements

• 2 years of hands-on healthcare experience.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Knowledge of medical terminology.
• Experience with Electronic Medical Records.
• Excellent communication skills.
• Bachelor's Degree in Healthcare or Business Administration preferred.
• Bilingual in English and Spanish is a plus.
• Knowledge of ICD 10 and CPT coding.
• Referral experience is advantageous.
• Medical Assistant or related certifications preferred.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Short-term and long-term disability coverage.
• Life insurance options.
• Opportunities for personal and professional growth.
• Flexible scheduling options.
• Leadership development programs.
• Career coaching from day one.
• Commitment to diversity and equal opportunity.