Utilization Management Administration Coordinator III - Correspondence - Remote

Overview

The UM Administration Coordinator 3 contributes to the administration of utilization management, performing advanced administrative and operational duties that require independent initiative and judgment.

In Short

• Contribute to administration of utilization management.
• Perform advanced administrative and operational duties.
• Provide non-clinical support for treatment policies and procedures.
• Exercise discretion and judgment in prioritizing requests.
• Utilize MS Office and electronic medical record systems.
• Proficient in medical terminology and ICD-10 codes.
• 3+ years of administrative or technical support experience required.
• Excellent verbal and written communication skills needed.
• Must have access to high-speed internet for home office.
• Occasional travel to Humana's offices may be required.

Requirements

• 3 or more years of administrative or technical support experience.
• Advanced knowledge of MS Office (Word, Excel, Outlook).
• Proficient with electronic medical record and documentation programs.
• Understanding of medical terminology and ICD-10 codes.
• Passion for improving consumer experiences.
• Bachelor's Degree in Business, Finance, or related field preferred.
• Prior customer service experience desired.
• Experience with Utilization Review and/or Prior Authorization preferred.

Benefits

• Competitive medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Short-term and long-term disability insurance.
• Life insurance and additional opportunities for personal wellness.