UM Administration Coordinator - Remote

Overview

The UM Administration Coordinator 2 contributes to the administration of utilization management, providing non-clinical support for policies and procedures to ensure appropriate treatment and care for members.

In Short

• Perform varied administrative and operational support assignments.
• Interpret departmental policies and methods for completing assignments.
• Work under minimal direction with some latitude for prioritization.
• Utilize MS Office and learn new systems quickly.
• Must reside and work in Kentucky.
• Remote work with a schedule of Monday to Friday, 9 AM - 6 PM ET.
• Quarterly travel required.
• 6-week onboarding process.
• Provide excellent verbal and written communication.
• Handle member PHI/HIPAA information securely.

Requirements

• Minimum 1 year of administrative or customer service experience.
• Excellent communication skills.
• Self-motivated with strong self-discipline.
• Proficient in MS Office applications.
• Some college education preferred.
• Experience with medical terminology and documentation programs.
• Prior experience in member service or customer service.
• Knowledge of Utilization Review or Prior Authorization.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Short-term and long-term disability.
• Life insurance and additional opportunities.