Part-Time Telephonic Nurse Care Manager - Remote

Overview

Join our caring community as a part-time Telephonic Nurse Care Manager, helping ensure optimal continuity of care for patients transitioning into and out of our services.

In Short

• Part-time position, 20 hours/week, after hours and weekends.
• Work from home telephonic nursing role.
• Responsible for patient follow-up and care coordination.
• Communicate effectively with the clinical team and patients.
• Navigate healthcare options and provide education on services.
• Handle customer inquiries and complaints professionally.
• Maintain patient satisfaction and meet performance objectives.
• Participate in training and adhere to company policies.
• Assist in admissions and act as a patient advocate.
• Occasional travel to Humana's offices for training may be required.

Requirements

• Associates Degree required; BSN preferred.
• RN license in a compact state required.
• At least 3 years of post-acute experience.
• Home care or hospice experience preferred.
• Current CPR certification.
• Excellent verbal and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Fluent in English, both written and spoken.
• Good time management skills.
• Ability to learn and master information related to services.

Benefits

• Health benefits effective day 1.
• Paid time off, holidays, and jury duty pay.
• 401(k) retirement savings plan with employer match.
• Tuition assistance and scholarships for dependents.
• Employee charity matching program.
• Career development opportunities.
• Flexible scheduling options.
• Recognition pay and caregiver leave.
• Short-term and long-term disability insurance.
• Life insurance and other opportunities.