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Care Management Support Assistant - Remote

Posted 2 weeks ago
Customer Service
Full Time
GA, USA
$40,000 - $52,300/year

Overview

The Care Management Support Assistant contributes to the administration of care management by providing non-clinical support to assess and evaluate members' needs, guiding them towards appropriate resources for optimal wellness.

In Short

  • Provides administrative and operational support in care management.
  • Guides members and families towards wellness resources.
  • Exercises discretion and judgment in prioritizing tasks.
  • Requires less than 2 years of leadership experience.
  • 1-3 years of technical experience with Microsoft Office.
  • Must have experience in healthcare administration.
  • Occasional travel to Humana's offices may be required.
  • Offers a salary range of $40,000 - $52,300 per year.
  • Eligible for a bonus incentive plan based on performance.
  • Provides benefits that support whole-person well-being.

Requirements

  • Less than 2 years of demonstrated leadership experience.
  • 1-3 years of technical experience with Microsoft Office.
  • Experience in healthcare administration.
  • Passionate about improving consumer experiences.
  • Associate or Bachelor's Degree in Business or related field preferred.
  • Experience with Microsoft Access is a plus.

Benefits

  • Competitive medical, dental, and vision benefits.
  • 401(k) retirement savings plan.
  • Paid time off and holidays.
  • Short-term and long-term disability benefits.
  • Life insurance and other opportunities.

C.

CDO 2

CenterWell Health Services, a subsidiary of Humana Inc., is a leading provider of senior-focused primary care and home health services in the United States. With a commitment to whole-person health, CenterWell specializes in delivering personalized, comprehensive care for patients managing chronic conditions or recovering from various health challenges. The company employs over 30,000 clinicians dedicated to enhancing the well-being of patients through a collaborative approach that addresses physical, emotional, and social wellness. CenterWell offers a supportive work environment with competitive benefits, flexible scheduling, and opportunities for professional growth, ensuring that both employees and patients are prioritized in their health journeys.

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