Care Management Support Assistant - Remote

Overview

The Care Management Support Assistant (CMSA) plays a vital role in supporting members' wellness by coordinating services and resources. This position involves administrative functions and non-clinical support to help members achieve optimal health.

In Short

• Support care management through administrative tasks.
• Manage shared mailboxes and data entry.
• Provide non-clinical support for member assessments.
• Research and assist members in contacting resources.
• Perform moderately complex administrative tasks.
• Work under minimal direction with defined parameters.
• Utilize Microsoft Office tools effectively.
• Occasional travel to Humana's offices for training.
• Full-time position with 40 hours per week.
• Competitive benefits package offered.

Requirements

• Less than 3 years of experience with Microsoft Office.
• Experience in administrative support within healthcare.
• Familiarity with wellness resources.
• Passion for improving consumer experiences.
• Associate's Degree preferred.
• Proficiency in Microsoft Access is a plus.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Short-term and long-term disability coverage.
• Life insurance and additional opportunities.