Support Assistant - Remote

Overview

Our client is seeking a highly organized and proactive Support Assistant to join their team. This role is essential in managing multiple inboxes, prioritizing important emails, handling unsubscriptions, organizing large datasets, and providing general team support as needed.

In Short

• Monitor and manage multiple email inboxes.
• Manage unsubscription requests promptly.
• Handle cancellation requests efficiently.
• Respond to general user queries.
• Organize and maintain large datasets.
• Support the team with administrative tasks.
• Collaborate with team members to complete tasks.
• Handle sensitive information with confidentiality.

Requirements

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills in English.
• Ability to multitask and manage time efficiently.
• Proficiency with email platforms and office tools.
• Ability to work independently and collaboratively.
• Previous experience in administrative or support roles is a plus.
• Experience with marketing platforms is desirable.

Benefits

• Work from home flexibility.
• Opportunity to grow in the role.
• Collaborative team environment.
• Exposure to various administrative tasks.
• Development of organizational and communication skills.