Client Partner (USA) - Remote

Overview

As a Client Partner at CAST AI, you will work closely with existing customers to build long-lasting relationships and ensure increased adoption and satisfaction.

In Short

• Build and maintain strong, long-term relationships with customers.
• Identify and execute upsell and cross-sell opportunities.
• Guide new customers through onboarding.
• Monitor customer usage and performance KPIs.
• Collaborate with Sales, TAM team, R&D, and other stakeholders.

Requirements

• Proven experience in customer account management.
• 5+ years of experience as an Account Manager or Account Executive.
• Ability to identify key contacts and tailor proposals.
• Demonstrated success in negotiation and closing.
• Experience with Kubernetes and the Cloud space is a plus.

Benefits

• Join a fast-growing, cutting-edge company.
• Work with a global team of cloud experts.
• Enjoy a flexible, remote-first work environment.
• Competitive compensation package and equity options.