Client Partner - Remote

Overview

Trifecta is seeking a strategic and experienced Client Partner to expand customer relationships, drive revenue growth, and enhance customer success while ensuring exceptional client satisfaction.

In Short

• Acts as a trusted advisor and develops solid C-level client relationships.
• Collaborates with Sales team to expand Trifecta’s footprint within accounts.
• Builds a relationship of satisfaction with the client securing future business.
• Develops internal plans for key accounts to meet defined sales goals.
• Creates Statement of Work and Change Order documentation.
• Serves as an escalation point to support the Project Manager.
• Facilitates project kick-offs and Quarterly Business Review meetings.
• Reviews and approves deliverables prepared by project teams.
• Contributes to resource requirement discussion for each project.
• Supports and aligns with internal Salesforce partnership team.

Requirements

• 3-5 years’ experience managing an account portfolio in a prominent client-facing role.
• Proven history of sales experience and results.
• Excellent interpersonal skills with C-level decision makers.
• High-level understanding of IT solutions.
• Consultative solution selling techniques.
• Willingness to travel (10%-20%).

Benefits

• Professional services experience within the manufacturing and/or retail industries.
• Project management and/or management training.