Client Partner - Remote

Overview

The Client Partner oversees and cultivates client relationships to deliver measurable business impact, managing a portfolio of clients and driving growth and satisfaction.

In Short

• Lead and manage a portfolio of multiple accounts, typically $8-12M.
• Build advisory relationships that result in business impact and revenue growth.
• Understand client business challenges and guide them using Horizontal's methodology.
• Network within client organizations to expand senior relationships.
• Conduct advisory conversations using industry thought leadership and best practices.
• Own the 360-degree view of clients' organizations.
• Lead successful onboarding of clients and ensure smooth transitions.
• Drive organic growth and ensure account-level profitability.
• Manage revenue closely and uphold annual commitments.
• Form strong partnerships with internal teams to ensure client satisfaction.

Requirements

• Exemplary stakeholder management and communication skills.
• Proven experience in growing key clients of $8M+.
• Ability to define and drive strategic vision.
• Strong leadership and communication skills.
• Experience in Healthcare or Financial Services preferred.
• Industry expertise in relevant focus areas.
• Experience with Salesforce and Sitecore preferred.
• Strong financial acumen in forecasting and revenue management.
• Bachelor's degree and minimum of 10 years in a digital agency or consultancy.

Benefits

• Health, dental, vision, and life insurance.
• Retirement plans and paid time off.
• Paid holidays and parental leave.
• Flexible work environment.
• Paid time off to volunteer.