K-12 Education Customer Success Manager - Remote

Overview

Join the team redefining how the world experiences design.

In Short

• Work remotely in Bangkok, Thailand with flexibility.
• 12-month contract with full-time hours.
• Collaborate with Thai education stakeholders to ensure adoption of Canva’s tools.
• Own the district engagement lifecycle from strategy to impact measurement.
• Serve as an ambassador of Canva for Education.
• Analyze adoption metrics to optimize customer experience.
• Champion Canva’s brand at education events and workshops.
• Work cross-functionally with Product, Marketing, and Customer Success teams.

Requirements

• Understanding of classroom efficiency solutions.
• Experience in driving retention and engagement with software solutions.
• Ability to communicate complex ideas clearly.
• Experience in planning and implementing projects.
• Understanding of social media processes for education.
• Eagerness to learn and develop skills.

Benefits

• Flexible working environment.
• Opportunity to work with a global team.
• Engagement in meaningful educational initiatives.