Sales Operations Analyst - Remote

Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

In Short

• Support all aspects of the day-to-day operations of the sales function globally
• Review opportunities for accuracy and provision orders on successful closure of a deal
• Support the Sales Operations Manager to improve sales data quality and processes
• Report on data quality metrics to executive level stakeholders
• Implement surveys and define metrics for executive level stakeholders
• Support the sales team globally on CRM and other sales operations systems
• Deliver sales metrics, dashboards and other ad-hoc analytical tasks
• Lead automation and streamline the Lead to Order process

Requirements

• An exceptional academic track record from high school and university
• Experience in a sales operations/sales order processing role
• Experience in a technology subscription-based business
• Experience driving data quality improvement
• Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
• Excellent problem-solving and analytical skills
• Ability to work productively with stakeholders at all levels of the organization on a global scale
• Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
• Experience with Salesforce or similar CRM
• Ability to travel internationally twice a year, for company events up to two weeks long

Benefits

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events