Global Revenue Operations Manager - Remote

Overview

Canonical has opened management positions for exceptional Revenue Operations leaders to grow our global direct, alliance, channel partner and online sales. Our Revenue Operations teams analyse and drive interventions to maximise net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue.

In Short

• Deliver precise, scalable revenue operations for business through direct, indirect or online channels
• Develop and lead a team of revenue operations analysts in driving processes and providing daily operational support and enablement to sales teams and partners
• Drive Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions
• Instrument, measure and improve processes across the entire revenue operations spectrum
• Deliver metrics and reporting to monitor and improve revenue operations effectiveness
• Oversee our sales technology and processes, driving automation and process improvements
• Lead the introduction of new products, pricing, packaging and bundling
• Drive data quality through order processing, new hire training, process documentation, reporting and data cleansing
• Lead and enhance our commercial review process for evaluating and steering sales and alliance opportunities
• Own the commission plan and lead the process for setting goals, evaluating and paying against that plan

Requirements

• An exceptional academic track record from both high school and university
• Undergraduate degree in a related field, or a compelling narrative about your alternative path
• Drive and a track record of going above-and-beyond expectations
• Experience operating in a senior leadership role, driving effectiveness of direct, channel and alliance partnerships
• Track record of providing insight through robust technology platforms, data, analytics, compensation systems and processes
• Deep understanding of working in a global, multicultural organisation
• A thoughtful systematic approach, skill in measuring, identifying and delivering systems and processes
• Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure
• Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
• Communication and negotiation skills to achieve buy-in to priorities from key stakeholders
• Fluent in business English (written and spoken)
• Willingness to travel internationally up to 4 times a year for company events

Benefits

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events