Remote Otter LogoRemoteOtter

Dedicated Linux Desktop Support Engineer - Singapore - Remote

Posted 23 weeks ago
DevOps / Sysadmin
Full Time
Worldwide

Overview

This is a unique opportunity to demonstrate your experience and knowledge of hardware, Ubuntu and Open Source in general. Within this role you will be working with a dedicated set of enterprise customers that are adopting Ubuntu and Open Source on desktop. If you decide to join, you'll become a member of the team that provides exceptional technical support and engineering solutions to help customers with Ubuntu and rest of the Open Source.

In Short

  • Apply your knowledge of Linux desktop, applications, authentication and security
  • Demonstrate your knowledge of TCP/IP and wired & wireless networking on Ubuntu Desktop and Ubuntu Server
  • Act as the technical authority and utilise your experience with popular open source software
  • Provide advice on deployed architecture, implementing solutions for complex problems
  • Debug Ubuntu Desktop issues and contribute code to help fix them
  • Communicate regularly with the customer team about ongoing issues

Requirements

  • BA/BS degree in Computer Science or related technical field
  • Open source experience
  • Professional support experience with Linux desktop (preferably Ubuntu or other Debian-based distros)
  • Familiarity with PC and/or laptop hardware as well as SBCs e.g. Raspberry Pi
  • Familiarity with Debian or Snap packaging
  • Experience with GNOME, GTK, Python, or C
  • Experience with or willingness to learn new technologies, including Snaps, WSL and others
  • Must be able to speak English fluently
  • Excellent communication skills and extensive experience in customer-facing positions
  • High motivation, ability to multi-task and follow-up reliably on commitments
  • Ability to travel

Benefits

  • We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Canonical logo

Canonical

Canonical is a prominent provider of open source software and operating systems, particularly known for its widely adopted platform, Ubuntu. The company serves a diverse range of global enterprise and technology markets, playing a crucial role in innovative sectors such as public cloud, data science, AI, engineering, and IoT. With a workforce of over 1,100 employees across more than 75 countries, Canonical champions a model of global distributed collaboration, minimizing office-based roles and facilitating in-person team meetings in various global locations. The company is committed to fostering technical leadership and career development within its teams, ensuring that its products are secure, efficient, and aligned with the needs of its customers, which include leading public cloud and silicon providers.

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