Technology Support Associate - Remote

Overview

The Technology Support Associate provides support services for corporate standard technology products, conducts hardware and software planning, and offers technical advice and informal training to customers.

In Short

• Support users with corporate technology products.
• Conduct hardware and software planning.
• Provide technical advice and training.
• Troubleshoot and restore routine technical services.
• Organize installation and deployment of software and hardware.
• Manage and maintain customer relationships.
• Collaborate with technology providers and vendors.
• Document processes and maintain standards.
• Perform system upgrades and installations.
• Ensure compliance with support procedures.

Requirements

• Bachelor's Degree or 2-4 years of relevant experience.
• Preferred degree in Computer Science or related field.
• A+ Certification preferred.
• Experience with Networking Technology preferred.
• U.S. Citizen or authorized to work in the U.S.

Benefits

• Competitive salaries.
• Comprehensive benefits package including health and dental.
• 401(k) with company match.
• Tuition reimbursement.
• Discounted stock purchase plans.