Technical Account Manager - DACH - Remote

Overview

As a Technical Account Manager at Camunda, you will play a crucial role in helping customers realize value from our products, acting as their primary contact and trusted advisor for all technical matters.

In Short

• Guide customers from initial project to scaled adoption of Camunda products.
• Establish long-term relationships with key stakeholders.
• Collaborate with account teams to drive adoption and expansion.
• Contribute to internal projects to improve customer experience.
• Provide best practices during setup and evolution stages.
• Perform technical health checks and design tailored enablement plans.
• Communicate complex concepts clearly to diverse audiences.
• Willingness to spend time on-site with accounts.
• Fluency in German and English is required.
• Experience in enterprise automation and related fields is a plus.

Requirements

• At least 3 years of experience as a Technical Account Manager or similar role.
• Hands-on experience with high-level programming languages (Java, C#, Python).
• Good understanding of modern Solution Architectures.
• Understanding of DevOps topics, especially Kubernetes.
• Proven strategic thinking and innovative problem-solving skills.
• Ability to build strong relationships with stakeholders.
• Experience in providing advisory services to technical and business stakeholders.
• Relevant industry certifications are an asset.
• Willingness to travel up to 50% depending on account assignments.
• Experience in enterprise automation is a nice to have.

Benefits

• Remote by design culture promoting global talent.
• Flexible time off to maintain work/life balance.
• Home office equipment budget and hardware choice.
• Global well-being program for employee health.
• Professional growth benefits up to $1000 annually.
• Virtual shares through the Virtual Stock Option Plan (VSOP).
• Inclusive environment that celebrates diverse cultures.
• Strong commitment to employee development and success.
• Access to fitness activity reimbursements.
• Comprehensive benefits based on country of residence.