Account Manager - Remote

Overview

CallRail is looking for an Account Manager to join our Sales team. The Account Manager opportunity provides an entirely new way for you to learn about our customers, marketing, and positioning by talking directly with them! In this role, you’ll focus on Account Management and building relationships with our customers to find upsell opportunities where you can position the value and benefit of our AI features and Form Tracking products. You’ll also continue to build your technical product knowledge and closing skills in this role by running demos, implementing trials and having valuable conversations through Account Reviews.

In Short

• Work with existing customers on new trials of products.
• Expand customer deployment of AI features.
• Convert trials into paying customers.
• Engage customers through an Account Management approach.
• Run demo calls and account reviews.
• Maintain relationships for product expansion discussions.
• Manage data and pipeline in Salesforce.
• Enhance sales skills through training and coaching.
• Collaborate with various departments.
• Provide excellent customer service and support.

Requirements

• Strong performance and solutions-oriented mindset.
• Ability to collaborate with teams and departments.
• 2 years of prior Sales experience.
• Excellent communication and listening skills.
• Team-oriented attitude in a fast-paced environment.
• Proactive time management skills.
• Customer-centric mindset for identifying opportunities.

Benefits

• Healthcare coverage at 100% for employees.
• Competitive HSA with company matching.
• Paid parental leave.
• Flexible vacation policy.
• 401K options with company match.
• Employee stock options from day one.
• $2,000 annual educational allowance.
• Catered lunch every Tuesday.
• MARTA transportation or office parking covered.
• Regular company outings and events.
• Hybrid work options with office stipend.