Director of Client Engagement - Mission Critical - Remote

Overview

The Director of Client Engagement (DCE) serves as a key ambassador for CAI, acting as the first point of contact for prospective clients and driving strategic growth across North America.

In Short

• Initial point of contact for prospective clients seeking information about CAI’s services.
• Collaborates with the Director of Operations to strategically position CAI’s services.
• Coordinates with the Vice President of Sales and Account Management to apply business development best practices.
• Works with the Marketing Department to execute targeted regional marketing initiatives.
• Maintains a comprehensive understanding of CAI’s service offerings.
• Conducts research on prospective organizations and key decision-makers.
• Monitors local and international industry trends.
• Drives business growth by increasing value from existing clients while attracting new customers.
• Represents CAI at industry conferences and networking events.
• Mentors and supports team members in developing their business development capabilities.

Requirements

• Bachelor’s degree in business administration, Marketing, Sales, or a related field.
• Minimum 10 years of experience in business development or client relationship management.
• Proven track record of meeting or exceeding business development and sales targets.
• Experience working cross-functionally with marketing, sales, and operations teams.

Benefits

• Opportunity to work in a professional services company with a strong reputation.
• Engagement in high-stakes environments in the Life Sciences and Mission Critical industries.
• Collaborative work culture focused on integrity and excellence.
• Professional growth and development opportunities.