Report Writer, Analyst - Customer Success - Remote

Overview

As a Report Writer, Analyst within our Customer Success team, you will play a vital role in helping BuildOps customers achieve success by transforming their data into actionable insights.

In Short

• Collaborate with Customer Success, Support, & Implementation teams.
• Design, develop, and deliver customized reports and dashboards.
• Analyze customer data to uncover trends and provide insights.
• Ensure reports are accurate and effectively communicate findings.
• Communicate with clients for tailored solutions.
• Develop a repository of reporting templates.
• Partner with technical teams to improve data quality.
• Collaborate with Product Managers for feedback on reporting.
• Optimize reporting processes for efficiency.
• Present insights to stakeholders.

Requirements

• Bachelor’s degree in Data Analytics, Computer Science, or related field.
• 2+ years of experience in data analysis or report writing.
• Proficiency in data visualization tools and SQL.
• Strong analytical skills and ability to present data.
• Excellent communication skills.
• Highly organized and detail-oriented.
• Experience with CRM platforms is a plus.

Benefits

• $70-90K base + bonus and equity.
• A comprehensive benefits package.
• Flexible paid time off.
• Hybrid work schedules.
• Supportive team environment.
• Opportunity to build groundbreaking solutions.