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Report Writer, Analyst - Customer Success - Remote

Posted 2 weeks ago
Data Analysis
Full Time
USA
$70,000 - $90,000/year

Overview

As a Report Writer, Analyst within our Customer Success team, you will play a vital role in helping BuildOps customers achieve success by transforming their data into actionable insights.

In Short

  • Collaborate with Customer Success, Support, & Implementation teams.
  • Design, develop, and deliver customized reports and dashboards.
  • Analyze customer data to uncover trends and provide insights.
  • Ensure reports are accurate and effectively communicate findings.
  • Communicate with clients for tailored solutions.
  • Develop a repository of reporting templates.
  • Partner with technical teams to improve data quality.
  • Collaborate with Product Managers for feedback on reporting.
  • Optimize reporting processes for efficiency.
  • Present insights to stakeholders.

Requirements

  • Bachelor’s degree in Data Analytics, Computer Science, or related field.
  • 2+ years of experience in data analysis or report writing.
  • Proficiency in data visualization tools and SQL.
  • Strong analytical skills and ability to present data.
  • Excellent communication skills.
  • Highly organized and detail-oriented.
  • Experience with CRM platforms is a plus.

Benefits

  • $70-90K base + bonus and equity.
  • A comprehensive benefits package.
  • Flexible paid time off.
  • Hybrid work schedules.
  • Supportive team environment.
  • Opportunity to build groundbreaking solutions.

BuildOps

BuildOps

BuildOps is a fast-paced, high-growth startup dedicated to revolutionizing the commercial contracting industry with its all-in-one software platform. By transitioning contractors from traditional pen-and-paper operations to a digitized, efficient, and data-driven approach, BuildOps aims to transform a $30-billion sector. Founded by experienced professionals with backgrounds in construction and SaaS technology, the company has garnered significant funding from reputable venture capital firms. BuildOps uniquely addresses the efficiency challenges faced by technician-heavy subcontracting firms, providing a comprehensive solution that integrates various operational aspects into a single package.

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