Customer Success Analyst - Remote

Overview

Join the team that transforms the digital market! If your dream is to work in an innovative environment full of challenges and opportunities, we have the perfect position for you! The largest marketplace integration hub in Latin America is looking for a Customer Success Analyst to make magic happen.

In Short

• Act with innovative strategies to increase customer retention and drive revenue.
• Ensure delightful customer journeys.
• Focus on transforming challenges into opportunities.
• Work alongside a spectacular team.

Requirements

• Fluent in Spanish.
• Results-oriented.
• Experience in task management.
• Experience in monitoring and developing performance indicators.
• Experience in people management.
• Experience with cause and effect tools.
• Good negotiation skills.
• E-commerce experience is a plus.

Benefits

• Flexible benefits card (Food, Mobility, Quality of Life, among other categories).
• Health plan fully paid by the company.
• Optional dental plan.
• Optional life insurance.
• Consigned credit with the best rates.
• Birthday gift.
• Well-being programs with access to gyms and psychological support.
• Career development opportunities with partnerships for education.
• Reward programs for employee referrals and annual bonuses.
• Space to take on challenges and develop.