Operations and Automation Specialist - Remote

Overview

Buffer is a fully distributed company focused on creating social media and brand-building software for small businesses. The Operations and Automation Specialist will enhance communication, documentation, and tooling across the organization, embracing AI and automation to improve workflows.

In Short

• Improve team-wide communication flow and documentation.
• Own and enhance information architecture in Notion.
• Streamline tools across Finance, IT, and Security.
• Develop tracking and reporting for People topics.
• Support the adoption of AI tools and automation.
• Work cross-functionally to reduce complexity in operations.
• Foster a culture of transparency and trust.
• Engage in a remote, global team environment.
• Focus on integrating AI to improve efficiency.
• Drive thoughtful adoption of new tools and processes.

Requirements

• Experience with AI and automation tools.
• Strong systems thinking mindset and operational judgment.
• Experience in a remote, global work environment.
• Data literacy and ability to create dashboards.
• Exceptional written and verbal communication skills.
• Ability to balance structure and autonomy in processes.
• Deep care for people and company culture.

Benefits

• Fully remote work environment.
• Focus on diversity and inclusion.
• Opportunity to work with a unique and fulfilling team.
• Encouragement of personal growth and learning.
• Annual in-person events for team bonding.