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Account Manager - Remote

Posted 11 weeks ago
Sales / Business
Full Time
USA

Overview

The Account Manager is the primary contact for clients. This role builds long-term relationships that fosters client satisfaction and retention, grows the portfolio the right way through ancillary sales and price increases, and ensures quality service.

In Short

  • Identify and pursue opportunities to sell ancillary services to existing clients.
  • Develop accurate estimates and takeoffs for clients.
  • Ensure timely delivery of design and bid for enhancement projects.
  • Generate referrals from existing clients.
  • Develop and maintain long-term client relationships.
  • Conduct site walkthroughs to ensure quality service.
  • Resolve client issues and concerns.
  • Ensure account renewals within the client portfolio.
  • Listen to clients' enhancement needs.
  • Communicate regularly with the Operations Manager.

Requirements

  • Associate degree in a business-related field or equivalent experience.
  • Minimum of 3 years in customer service or management in the landscaping industry.
  • Effective written and verbal communication skills.
  • Ability to coach and develop a teamwork environment.

Benefits

  • Paid time off
  • Health and wellness coverage
  • 401k savings plan
BrightView Landscape Services logo

BrightView Landscape Services

BrightView Landscapes, LLC is a leading landscape company in the United States, dedicated to providing exceptional landscape design, development, maintenance, and enhancement services. The company prides itself on fostering a supportive and collaborative work environment, where team members can thrive and grow in their careers. With a focus on client satisfaction and long-term relationships, BrightView aims to tackle ambitious projects while maintaining a small company feel. They offer competitive salaries and a range of benefits, emphasizing the importance of personal and professional development for their employees.

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