Customer Success Manager - Remote

Posted 4 days ago

Sales / Business

Full Time

Saudi Arabia

Overview

The Customer Success Manager at Trellix will manage a designated book of commercial business, focusing on revenue delivery, contract renewals, and upsell opportunities within the security software sector.

In Short

Manage a designated book of commercial business.
Responsible for revenue delivery and contract renewals.
Provide tailored security solutions to meet customer needs.
Collaborate with internal sales and technical support teams.
Drive customer conversations and engagements.
Participate in regular forecasting calls.
Identify risks of renewals and perform risk mitigation.
Continuously increase product knowledge.
Support sales team with information sharing.
Foster a dynamic and inclusive workplace culture.

Requirements

1-2+ years of technology sales experience.
Experience in the security software industry is a plus.
Proven record of achieving sales quotas.
Excellent verbal and written communication skills.
Strong presentation skills.
Self-motivated and persistent.
Disciplined in time and account management.
Ability to learn quickly and think analytically.

Benefits

Flexible work hours and family-friendly benefits.
Medical, dental, and vision coverage.
Paid time off and parental leave.
Support for community involvement.
Commitment to a diverse and inclusive workplace.

B.O.M.U.S.

Branch of Musarubra UK Subsidiary 5

Musarubra Singapore Pte. Ltd. Philippine Representative Office is part of Trellix, a global leader in cybersecurity that is redefining the future of security and work. Trellix offers a comprehensive, GenAI-powered platform designed to help organizations navigate and protect against advanced cyber threats. With a commitment to innovation through artificial intelligence, automation, and analytics, Trellix empowers over 53,000 customers, including businesses and government entities, with responsibly architected security solutions. The company is dedicated to closing the cybersecurity talent gap and fostering a diverse and inclusive workplace, providing a range of benefits and support for community involvement.

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