Senior Researcher - Remote

Overview

Bounce is a global luggage storage marketplace transforming the way people travel and explore. With over 15,000+ trusted partners in 100+ countries, Bounce connects travellers with local businesses offering secure, on-demand storage solutions - letting travellers experience cities freely, without being weighed down by their things. We have over 2 million active customers relying on Bounce to simplify their journeys, offering them the flexibility to focus on what matters most, the freedom to explore.

In Short

• Lead end-to-end research across product, design, and strategy teams.
• Identify and scope research needs across multiple product domains.
• Formulate research strategies that uncover new opportunities.
• Support usability testing from study design to execution.
• Develop and refine research deliverables.
• Build scalable research processes.
• Evangelize research insights for cross-functional teams.
• Drive initiatives to improve research efficiency and quality.

Requirements

• Proven experience in research roles within a tech B2C marketplace.
• Expertise in mixed-methods research (qual & quant).
• Strong strategic thinking abilities.
• Autonomous and proactive in setting up research processes.
• Experience influencing strategy and integrating research.
• Comfortable in a fast-paced, iterative environment.
• Excellent communication and storytelling skills.

Benefits

• Opportunity to contribute to a well-funded startup.
• Competitive salary and generous equity package.
• Private health insurance.
• Flexible vacation/time-off policy.
• Vibrant office in Lisbon.
• Entrepreneurial culture encouraging innovation.
• Open communication with management.
• Small, dynamic teams with massive impact.
• Regular team trips and rooftop parties.
• Gym subscription and parking allowance.