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Engineering Manager, Client Communications - Remote

Posted Yesterday
Software Development
Full Time
Worldwide

Overview

As the Engineering Manager for Client Communications at Boulevard, you’ll lead a team of engineers building the core platform that enables businesses to engage with their clients in meaningful, timely ways.

In Short

  • Lead and support a team of engineers.
  • Drive technical decisions within your team’s charter.
  • Ensure observability and operational maturity in all systems.
  • Collaborate with product trio for sound product and technical decisions.
  • Set ambitious, achievable goals tied to company outcomes.
  • Maintain a culture of ownership and continuous improvement.
  • Establish and monitor metrics reflecting team and system health.
  • Participate in incident response and post-incident learning.

Requirements

  • 2+ years managing engineering teams, 6+ years as a software engineer.
  • Proven ability to grow engineers’ careers and build high-performing teams.
  • Familiarity with architecture patterns for reliable communications platforms.
  • Ability to balance long-term platform evolution with customer value.
  • Strong partnership with product, design, and cross-functional peers.
  • Ability to use data and metrics for decision-making.
  • Pride in delivering reliable, high-quality systems.

Benefits

  • 401(k) match plus dental, medical, vision, and life insurance.
  • Flexible vacation day policy.
  • Fully remote work with a monthly work from home stipend.
  • Family planning resources and specialized support programs.
  • Equity opportunities.
  • Learning and Development program.
Boulevard logo

Boulevard

Boulevard is a pioneering client experience platform designed specifically for appointment-based self-care businesses, including salons, spas, medspas, and barbershops. Founded in 2016, Boulevard was developed through extensive research and hands-on experience to address the unique challenges faced by these businesses. The company is committed to empowering its customers to enhance their client interactions and thrive in a competitive market. Boulevard values curiosity, experimentation, and diversity, fostering an inclusive environment where team members can do their best work. With a focus on building robust technology solutions, Boulevard aims to create impactful experiences for both its customers and their clients.

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