Conversion Project Manager - Remote

Overview

As a Conversion Project Manager at Bloomerang, you will be the first point of contact after the Sales process for clients converting existing data into Bloomerang, ensuring successful data conversion aligned with project timelines.

In Short

• Guide new clients through their conversion journey.
• Manage a full project load of clients, ensuring on-time project deliverables.
• Facilitate check-in calls and virtual meetings during each phase of a conversion.
• Partner with technical teams to resolve data anomalies.
• Document and escalate client issues throughout the conversion journey.
• Maintain a 90% average on-time delivery record for conversions.
• Achieve an average CSAT score of 88% or higher.
• Make independent decisions to solve complex conversion issues.

Requirements

• Project Management experience in a client-facing role.
• Excellent written and verbal communication skills.
• Experience with data migration or conversion at a SaaS company.
• Familiarity with relational tables and databases.

Benefits

• Generous health, vision, and dental insurance options.
• Competitive PTO package including 20 PTO days and 12 paid holidays.
• 401k match to help invest in your future.
• All necessary equipment shipped to your door.