Project Support Specialist - Remote

Overview

Blanchard is seeking a detail-oriented and proactive Project Support Specialist (PSS) to provide essential administrative and operational support to our client-facing teams. In this key role, you'll help ensure smooth project delivery through efficient task execution, resource coordination, and top-notch internal service.

In Short

• Provide administrative support to project managers
• Schedule resources and manage project tasks
• Perform order entry and data management in NetSuite
• Assist in project setup using Kantata
• Conduct tech checks and vendor setups
• Coordinate course evaluations and client demos
• Support meeting scheduling and administrative duties
• Resolve customer requests and inquiries
• Participate in team meetings for process improvements
• Build trust and maintain communication with project managers

Requirements

• Associate’s degree with 3+ years in customer or project support
• Experience coordinating projects, programs, or events
• Proficient in Microsoft Office 365 and NetSuite
• Knowledge of Kantata and Smartsheet is a plus
• Strong interpersonal and communication skills
• Excellent time management and problem-solving abilities
• Ability to manage multiple priorities
• Willingness to travel up to 2% for meetings
• Detail-oriented and highly organized
• Commitment to exceptional customer service

Benefits

• Purpose-driven culture focused on collaboration
• Opportunity to make a meaningful impact
• Supportive team environment
• Commitment to diversity and equal opportunity
• Accommodations available for applicants with disabilities