Client Account Executive - Remote

Overview

We are seeking a strategic, customer-centric professional to drive retention, expansion, and executive engagement across a defined book of business.

In Short

• Drive customer retention and reduce churn.
• Identify and close upsell and cross-sell opportunities.
• Build relationships with senior-level stakeholders.
• Monitor customer health and product adoption.
• Execute strategies for net retention growth.
• Manage upsell pipeline effectively.
• Communicate consistently with customer executives.
• Serve as a trusted advisor to clients.
• Contribute to overall revenue growth.
• Navigate complex stakeholder environments.

Requirements

• 3+ years of experience in account management or sales.
• Experience selling into HR decision makers.
• Experience with SaaS or subscription-based businesses.
• Strong CRM experience, preferably with Salesforce.
• Exceptional executive communication skills.

Benefits

• Opportunity to work in a strategic role.
• Engage with high-level executives.
• Potential for revenue growth.
• Work in a remote environment.