Human Resources Business Partner - Remote

Overview

Billtrust is seeking an HR Business Partner (HRBP) which is a key partner to managers and leaders, supporting organizational effectiveness, employee experience, and business performance through strong day-to-day partnership. This role works closely with designated groups to understand business priorities, organizational dynamics, and talent needs; delivering practical, scalable people solutions aligned to company strategy and culture.

In Short

• Partner with leaders and managers to align people priorities with business goals and operational needs.
• Build strong relationships within supported departments through regular engagement, presence in team meetings, and proactive partnership.
• Provide guidance and coaching to managers on employee performance, team dynamics, communication, and leadership practices.
• Support leaders through change initiatives (team growth, restructures, role clarity, and integration of new ways of working).
• Support workforce planning and talent needs by understanding role requirements, capability gaps, and team growth priorities.
• Partner with leaders on performance management practices including goal-setting, feedback, coaching, and development planning.
• Help drive key talent processes (talent reviews, succession discussions, development planning) through consistent facilitation and follow-through.
• Collaborate with recruiting and talent partners to support hiring strategy, interview practices, and onboarding success.
• Serve as a trusted point of contact for employee relations needs; coach managers on addressing issues early and consistently.
• Champion a high-trust, inclusive culture by reinforcing company values in day-to-day leadership behaviors and people practices.

Requirements

• 5–8 years of progressive HR experience, including experience as an HRBP or in an HR Generalist role supporting leaders and employees.
• Demonstrated ability to partner effectively with managers and mid-level leaders in a fast-paced environment.
• Solid foundation in employee relations, performance management, and HR policy application.
• Strong interpersonal and communication skills with the ability to build trust, influence, and navigate sensitive situations.
• Ability to connect business needs to practical people solutions; developing business acumen and consultative approach.
• Comfort operating with ambiguity and balancing multiple priorities across a client group.
• Experience supporting growth, scale, or organizational change strongly preferred.

Benefits

• Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!
• A Culture that Lives its Values: Our values guide our decisions - big and small - each and every day.
• Flexible Working Hours: We support your lifestyle - the results are what count.
• Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
• Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
• Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
• Opportunities for Growth: Professional development can take many shapes.
• Recognition: Our employees are recognized for hard work and outcomes achieved.
• Benefits: Medical, dental, vision, 401(k) with company match, and more.
• Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability.