Partner Success Manager - Remote

Overview

The Partner Success Manager will work closely with Bestow’s sales and product team to oversee the growth, expansion, and management of enterprise-level accounts, driving growth for Bestow and our carrier partners.

In Short

• Independently drive end-to-end implementation of new feature deliveries.
• Drive post-sales partner success for assigned accounts.
• Support proposals to drive growth through expansion of existing enterprise partner relationships.
• Provide support to business development efforts.
• Serve as the key relationship manager with partners’ working teams.
• Support planning and prioritization discussions internally and with partners.
• Establish and maintain ongoing meeting cadence with cross-functional partner teams.
• Create and deliver communications, reporting, and sales campaigns.
• Some travel is required to support individual client efforts.

Requirements

• 3+ years experience managing enterprise SaaS customers/clients.
• Background with the implementation of complex software solutions.
• Passionate about client service and solving complex problems.
• Strong executive communication skills and attention to detail.
• Strong research and analytical skills.
• Experience with the creation and delivery of polished presentations.
• Bachelor’s degree in business administration, marketing, sales, or related field.

Benefits

• Competitive salary and equity based on role.
• Flexible paid time off and parental leave programs.
• 100% paid-premium option for medical, dental, and vision insurance.
• Lifestyle stipend to support wellbeing.
• Flexible work-from-home policy.
• Employee-led diversity, equity, and inclusion initiatives.