Operations Specialist - Remote

Overview

The Operations Specialist takes ownership of the auction creation, listing, and quality assurance processes, resulting in the creation of live auctions for sale on our platform. They will guide clients through this custom process to maximize recovery potential and minimize buyer disputes. This is a productivity-based role that requires fast processing power with a high level of accuracy and attentiveness to the needs of clients.

In Short

• Strategically divides master files of inventory into discrete auctions.
• Documents and reports department and team member metrics.
• Demonstrates independent judgment and decision-making competencies.
• Determines and executes the best workflow for auction creation.
• Fosters productive communication with Account Managers.
• Cultivates positive client relationships.
• Provides recommendations for improvement to existing tools.
• Identifies and submits process bottlenecks to management.
• Creates Microsoft Excel macros to automate processes.
• Assists in onboarding new sellers/locations.

Requirements

• High School Diploma or GED.
• Thorough attention to detail.
• Excellent written and verbal English communication skills.
• Advanced knowledge of Excel and Google Sheets.
• Experience in a fast-paced environment.
• Efficient and analytical with self-management skills.
• Team player who collaborates with others.
• Excellent problem-solving and critical thinking skills.

Benefits

• Competitive compensation packages including bonuses.
• Medical, dental, and vision benefits.
• Matching 401(K).
• Paid time off.
• Telecommuting and remote work options.
• Support for continuing education.
• Team off-sites and social events.
• Unlimited snacks and drinks in office.