Professional Services Manager - Remote

Overview

The Professional Services Manager plays a pivotal role in both pre-sale and post-sale activities, ensuring the seamless adoption and implementation of Axon Enterprise’s cutting-edge products and solutions.

In Short

• Engage with technology decision-makers to support successful product implementation.
• Participate in pre-sales activities including sales presentations and solution demonstrations.
• Plan and execute post-sale program implementation for Axon’s products.
• Conduct customer site assessments to evaluate requirements.
• Provide tailored training to law enforcement and other customers.
• Collaborate with Sales, Product, and Customer Operations teams.
• Assist customers in developing comprehensive deployment plans.
• Champion Axon’s mission to transform training and operational efficiency.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree or equivalent knowledge and experience.
• Experience implementing Axon body-worn camera programs.
• Experience with training, project management, and resource tracking.
• Knowledge of Digital Video, Body-Worn Cameras, and Virtual Reality.
• Understanding of software and/or hardware testing and implementation.
• Willingness to travel weekly throughout North America.
• Experience working with law enforcement or military sales.
• Ability to work effectively as a team member.
• Proven ability to coordinate across various groups.

Benefits

• Competitive salary and 401k with employer match.
• Discretionary paid time off.
• Paid parental leave for all.
• Medical, Dental, Vision plans.
• Fitness Programs.
• Emotional & Mental Wellness support.
• Learning & Development programs.