Customer Support Engineer - XA21/Reliance Product Developer Lead - Remote

Overview

The Customer Support Engineer will lead product development activities for the XA21/Reliance product, focusing on modeling and fixing bugs, while also acting as a technical resource for the team.

In Short

• Lead XA21/Reliance product development activities.
• Understand and fix bugs related to the product.
• Assign activities within the product development team.
• Act as a tech lead/PO for Scrum teams.
• Write user and technical documentation.
• Good understanding of utility grid operations.
• Experience with .NET frameworks.
• Exposure to advanced power system management systems.
• Work with applications like Power flow and Contingency analysis.
• Experience in product implementation on eTerra (GE).

Requirements

• 8-10 years of experience in product development.
• Strong technical knowledge of GE XA21/Reliance product.
• Experience in modeling electrical devices.
• Familiarity with transmission systems.
• Ability to work in an Agile environment.
• Proficiency in writing technical documentation.
• Experience with power systems management applications.
• Ability to lead and mentor team members.
• Good problem-solving skills.
• Knowledge of SCADA security.

Benefits

• Opportunity to work on cutting-edge product development.
• Collaborative and innovative work environment.
• Potential for career advancement.
• Competitive salary and benefits package.
• Work with a talented and experienced team.