Customer Support Engineer - eTerra Product Developer Lead - Remote

Overview

The Customer Support Engineer will lead eTerra product development activities, focusing on modeling, bug fixing, and team leadership within Agile frameworks.

In Short

• Lead product development activities for eTerra.
• Understand and fix bugs in the product.
• Assign activities related to product development.
• Act as a tech lead or Product Owner for Scrum teams.
• Write user and technical documentation.
• Provide knowledge transfer to staff.
• Experience in modeling electrical devices.
• Good technical knowledge of GE eTerra product.
• Understanding of Utility Grid Operations.
• Familiarity with .Net frameworks.

Requirements

• 8-10 years of relevant experience.
• Experience in modeling electrical devices.
• Good understanding of Transmission systems.
• Experience with advanced power system management systems.
• Exposure to product implementation in power utilities.

Benefits

• Opportunity to lead a technical team.
• Engage in innovative product development.
• Work in a dynamic Agile environment.
• Contribute to important utility operations.