Executive/Admin Assistant (Events & Entertainment) - Remote

Overview

The Executive/Admin Assistant will support a DJ and event services business by managing client communications, coordinating event logistics, and ensuring seamless operations to enhance customer satisfaction.

In Short

• Own day-to-day follow-ups with warm leads.
• Manage inbox and calendar effectively.
• Coordinate paperwork and logistics with venues.
• Maintain a clean CRM with updated lead statuses.
• Create and refine email templates and checklists.
• Track pipeline metrics and report on progress.
• Communicate confidently with clients via calls and emails.
• Ensure all required documents are in order before events.
• Work well under pressure during busy seasons.
• Be proactive in identifying gaps and proposing solutions.

Requirements

• 3+ years in admin, customer service, or EA roles.
• Excellent English communication skills, both written and spoken.
• Strong organizational and project management skills.
• Experience with Google Workspace and CRM tools.
• Ability to make friendly follow-up calls.
• Detail-oriented and reliable in task execution.
• Proactive and able to manage multiple tasks efficiently.
• Comfortable working in a fast-paced environment.
• Open to feedback and willing to improve processes.
• Ethical in handling client and vendor information.

Benefits

• Opportunity to work in a dynamic events industry.
• Engagement with a variety of clients and events.
• Develop skills in customer service and project management.
• Work with a supportive team environment.
• Flexible working conditions during off-peak seasons.