Virtual Patient Access Coordinator - Remote

Overview

The Virtual Patient Access Coordinator plays a crucial role in facilitating patient access to prescribed medications by working closely with patients, healthcare providers, and pharmacies to ensure a seamless experience.

In Short

• Serve as a patient advocate to coordinate access to medicines.
• Provide support to patients and healthcare professionals throughout the authorization process.
• Educate providers and patients on relevant payer policies.
• Maintain accurate information in designated computer systems.
• Work collaboratively within a patient access team.
• Utilize excellent software navigation skills.
• Demonstrate outstanding case management abilities.
• Ensure compliance with HIPAA and privacy laws.
• Engage with patients to understand their support needs.
• Be part of a recognized and collaborative culture.

Requirements

• Bachelor’s degree required.
• 1-2 years of experience in pharmaceutical or healthcare case management.
• Knowledge of medical or pharmaceutical terminology.
• Experience with health insurance and reimbursement.
• Understanding of HIPAA regulations.
• Ability to maintain patient confidentiality.
• Passionate about learning and sharing knowledge.
• Exhibit collaboration and follow-up skills.
• Ability to work in a diverse workplace.
• Strong communication skills.

Benefits

• Competitive compensation.
• Excellent benefits including medical, dental, and vision coverage.
• 401k and disability & life insurance.
• Paid maternity and paternity leave benefits.
• Employee discounts and exclusive promotions.
• Recognition programs and contests.
• A collaborative and exceptional workplace culture.
• Ranked as one of the Best Places to Work in BioPharma.
• Certified Great Place to Work.