Patient Access Coordinator II - Remote

Overview

The Patient Access Coordinator II plays a crucial role in creating the first impression of AHN's services to patients and families by managing scheduling, financial clearance, and insurance verification processes.

In Short

• Conducts scheduling and pre-registration functions.
• Validates patient demographic data and verifies medical benefits.
• Calculates patient financial responsibilities and collects payments.
• Communicates effectively with patients and healthcare staff.
• Trains and assists team members as necessary.
• Maintains excellent working relationships with various stakeholders.
• Adheres to organizational policies and procedures.
• Completes mandatory training and education sessions.
• Assists in resolving patient issues requiring oversight.
• Performs other duties as assigned.

Requirements

• Minimum High School diploma or GED required.
• At least two years of related healthcare Revenue Cycle experience.
• Excellent customer service and communication skills.
• Experience operating PC and using software applications.
• Preferred: Associates degree and three years' experience.
• Call center experience preferred.

Benefits

• Opportunity to work in a dynamic healthcare environment.
• Training and development opportunities.
• Collaboration with a dedicated team.
• Access to healthcare benefits.
• Engagement in a mission-driven organization.