Patient Access Coordinator II - Remote

Overview

The Patient Access Coordinator II plays a crucial role in ensuring a smooth patient experience by managing scheduling, pre-registration, and financial clearance processes while providing essential information to patients and their families.

In Short

• Completes scheduling and pre-registration functions.
• Validates patient demographic data and verifies medical benefits.
• Identifies patient financial responsibilities and collects payments.
• Delivers positive patient experiences and maintains excellent relationships.
• Adheres to organizational policies and procedures.
• Assists team members with operational support and training.
• Communicates effectively with various stakeholders.
• Maintains focus on productivity standards.
• Performs other duties as assigned.

Requirements

• High school diploma or GED; related experience preferred.
• Two years of experience in a medical or financial services setting.
• Experience in customer service environments.
• Proficient in operating a PC and using software applications.
• Preferred certification in healthcare financial management.
• Strong communication skills.

Benefits

• $1,000 sign-on bonus for external hires.
• Comprehensive training and education.
• Opportunity for career growth within AHN.
• Access to a wide range of health-related benefits.
• Supportive work environment with a focus on teamwork.