Access Coordinator II - Remote

Overview

The Access Coordinator II position at the University of Arkansas for Medical Sciences (UAMS) provides comprehensive support for patient care activities, ensuring efficient operations and excellent customer service.

In Short

• Assist the public with patient care activities.
• Coordinate appointments, referrals, and tests.
• Check-in and register patients, manage payments and insurance verification.
• Maintain confidentiality and effective communication.
• Demonstrate excellent customer service skills.
• Perform office duties including scheduling and inventory management.
• Participate in professional development and training.
• Handle medical reports and collections.
• Support hospital admissions and surgeries.
• Contribute to a collaborative healthcare environment.

Requirements

• High School diploma or equivalent.
• Two years of customer service or healthcare experience.
• Basic computer and keyboard skills.
• Excellent communication and interpersonal skills.
• Ability to follow instructions and maintain confidentiality.
• Knowledge of office machines.
• Ability to handle conflicts professionally.
• Experience with patient care processes.
• Willingness to participate in ongoing training.
• Proof of legal authority to work in the USA.

Benefits

• Medical, Dental, and Vision plans available.
• Holiday, Vacation, and Sick Leave.
• Education discount for staff and dependents.
• Retirement with up to 10% matched contribution.
• Career training and educational opportunities.
• Merchant discounts and concierge services.
• Supportive work environment in a collaborative organization.
• Opportunities for professional development.
• Access to various employee resources.
• Commitment to diversity and inclusion.