Patient Access Coordinator I - Neurology - Remote

Overview

The Patient Access Coordinator I for Neurology at Allegheny Health Network is responsible for scheduling, pre-registration, financial clearance, and ensuring a positive experience for patients and families.

In Short

• Responsible for scheduling and pre-registration functions.
• Verifies patient demographic and insurance information.
• Calculates patient financial responsibilities and collects payments.
• Maintains excellent relationships with patients and healthcare staff.
• Adheres to organizational policies and procedures.
• Completes mandatory training and education sessions.
• Assumes clinical and financial risk for accurate documentation.
• Delivers a positive patient experience.
• Identifies and escalates complex financial cases to counselors.
• Performs other duties as required.

Requirements

• High school diploma or GED required.
• 1-3 months related experience or equivalent education.
• One year of experience in a medical or customer service setting preferred.
• Experience with medical terminology and insurance verifications.
• Proficiency in PC and software applications.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Knowledge of HIPAA regulations.
• Commitment to ethical standards and compliance.
• Willingness to collaborate with healthcare teams.

Benefits

• $1,000 Sign-On Bonus for external hires.
• Comprehensive training and development opportunities.
• Supportive work environment with a focus on teamwork.
• Access to health and wellness programs.
• Opportunities for career advancement within the organization.