Patient Access Coordinator I - Remote

Overview

The Patient Access Coordinator I is responsible for scheduling, pre-registration, financial clearance, and ensuring a positive patient experience at AHN Jefferson Hospital.

In Short

• Conducts scheduling and pre-registration functions.
• Validates patient demographic data and verifies medical benefits.
• Calculates patient financial responsibilities and collects payments.
• Delivers positive patient experience and maintains relationships with stakeholders.
• Adheres to organizational policies and completes mandatory training.
• Handles insurance verification and authorization requirements.
• Performs data entry and ensures accurate bill submissions.
• Escalates complex liability calculations to Financial Counselors.
• Recommends improvements for performance and productivity.
• Performs other duties as assigned or required.

Requirements

• Minimum High School/GED.
• Excellent customer service and communication skills.
• Proficient in operating PC and using software applications.
• Preferred Associate's Degree.
• 1 year of call center experience in healthcare revenue cycle.

Benefits

• Opportunity to work in a supportive healthcare environment.
• Access to training and development programs.
• Potential for career advancement within the organization.
• Comprehensive benefits package.