Patient Access Coordinator I - Full-Time - Remote

Overview

The Patient Access Coordinator I plays a crucial role in creating the first impression of AHN's services to patients and families by managing scheduling, pre-registration, and financial responsibilities while ensuring a positive patient experience.

In Short

• Completes scheduling and pre-registration functions.
• Validates patient demographic data and verifies medical benefits.
• Obtains clinical data based on service requirements.
• Verifies insurance information and identifies authorization requirements.
• Calculates patient financial responsibilities and collects payments.
• Maintains excellent working relationships with patients and staff.
• Adheres to organizational policies and completes mandatory training.
• Delivers a positive patient experience.
• Recommends innovative approaches for performance enhancement.
• Performs other related duties as assigned.

Requirements

• Minimum high school diploma or GED.
• 1-3 months of related experience or training.
• One year of related experience in a medical or customer service setting preferred.
• Experience operating a PC and using software applications.
• Knowledge of medical terminology and insurance verifications.
• Call/service center experience preferred.

Benefits

• $1,000 sign-on bonus for external hires.
• Opportunities for professional development and training.
• Access to a broad spectrum of health-related needs.
• Supportive work environment focused on patient care.