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Bilingual Virtual Clinical Educator - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

The Bilingual Virtual Clinical Educator will provide telephonic and virtual educational support to patients, caregivers, and healthcare professionals, focusing on a designated disease state.

In Short

  • Deliver virtual education and support to patients and healthcare professionals.
  • Provide training on medical devices and disease state management.
  • Conduct outbound medication adherence support.
  • Enroll patients in educational seminars.
  • Maintain high-quality customer service and adhere to program standards.
  • Develop relationships with key customers.
  • Complete administrative responsibilities timely.
  • Attend training and maintain knowledge of healthcare practices.
  • Utilize telehealth technology effectively.
  • Comply with company policies and procedures.

Requirements

  • Current US RN License.
  • Bilingual (Fluent in Spanish).
  • Associate's Degree/Bachelor's/BSN or equivalent experience.
  • Minimum 3 years of experience in a related field.
  • Effective communication skills.
  • Ability to manage multiple tasks.
  • Stable, reliable high-speed internet connection.
  • Quiet home office space for work.
  • Demonstrable organizational skills.
  • Self-motivated and proactive.

Benefits

  • Competitive compensation.
  • Excellent benefits including medical, dental, and vision.
  • 401k and life insurance options.
  • Accrued time off and paid maternity leave.
  • Performance-driven incentive compensation.
  • Recognition and awards for performance.
  • Positive company culture and work environment.
  • Employee discounts and promotions.
  • Opportunities for professional development.
  • Participation in national meetings and conferences.
Ashfield Healthcare logo

Ashfield Healthcare

Ashfield Healthcare, LLC, through its division Inizio Engage, is a strategic and creative engagement partner specializing in healthcare. With a global workforce of over 7,000 experts across more than 20 countries, the company combines local expertise with data, science, and technology to deliver tailored engagement solutions. Their mission is to improve lives by helping healthcare professionals and patients access the medicines, knowledge, and support they need. Recognized for its exceptional company culture and commitment to employee well-being, Ashfield Healthcare has received multiple awards, including 'Top Workplace USA' and 'Great Place to Work' accolades. The company values diversity and inclusion, ensuring equal opportunity for all applicants.

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