Clinical Educator - Remote

Overview

The role of the Clinical Educator is to deliver onsite ServicePlus training and/or assessments for the department of Customer Advancement. A Clinical Educator will work with all members of the Customer Success team to implement and deliver training and/or assessments to ServicePlus clients. Communication within the Customer Advancement team is a crucial part of this role. This position requires a strong Sterile Processing background, extensive knowledge of CensiTrac, interpersonal and communication skills, the demonstrated ability to work effectively in a team environment, as well as the ability to work independently to deliver solutions on time.

In Short

• Assist with the implementation and executing of site-specific action items contained in report for the client.
• Develop and maintain an in-depth understanding of the CensiTrac Product Suite, OR Scheduler, LoanerLink, ScopeTrac Advanced, and other Censis products.
• Train clients, partners, and internal staff, on all features and benefits of CensiTrac.
• Possesses strong analytical skills and ability to assimilate information to complete training reports and/or training checklist as needed.
• Communicate with technical and non-technical client resources.
• Modify training in-service checklists, manuals, and quick reference guides as needed.
• Gain knowledge of equipment, products and systems related to the sterile processing profession.
• Maintain knowledge of surgical instrumentation, medical devices, endoscopic devices, and sterilization methods.
• Provide troubleshooting and installation support of CensiTrac related hardware.
• Responsible for developing and delivering information presentations for customers and internal employees as needed.

Requirements

• Minimum 1-year experience in a leadership role.
• Current professional certification with HSPA or CBSPD.
• Minimum of 2 years experience using or implementing CensiTrac.
• 3 to 5 years experience working in a Sterile Processing department.
• Experience implementing systems in healthcare environments.
• Knowledge of regulatory bodies impacting Sterile Processing and Operating Rooms.
• Proficient in the use of Microsoft Office products, computer systems, and common software products.

Benefits

• Travel up to 50%.