Inside Sales Representative - Remote

Overview

As an Inside Sales Representative for Citrix within the Infrastructure Business Unit, you will play a key role in supporting our sales and administrative processes from quotation through to order fulfillment, ensuring customers receive timely and accurate service.

In Short

• Prepare and manage customer quotations.
• Accurately process incoming customer orders.
• Respond to queries regarding pricing, product availability, and order status.
• Act as the main point of contact for daily customer inquiries.
• Maintain proactive communication on open quotes and opportunities.
• Support the development and maintenance of long-term customer relationships.
• Liaise with internal departments such as Credit Management and Customer Services.
• Manage after-sales support including back orders and issue resolution.
• Use CRM and administrative systems to ensure records are accurate and up-to-date.
• Collaborate with Field Sales colleagues to enhance customer experience.

Requirements

• Proven experience in order processing, sales support, or inside sales.
• Strong attention to detail and accuracy.
• Customer- and service-oriented mindset.
• Ability to prioritize tasks and work flexibly in a dynamic environment.

Benefits

• Fast-growing and dynamic work environment.
• Opportunity to work with top-tier IT vendors.
• Exposure to innovative and emerging technologies.
• Collaborative culture valuing ideas and input.
• Career growth opportunities, both financially and professionally.
• Supportive colleagues and comprehensive benefits package.